Terms and Conditions

Terms and Conditions

All Auto Trade Styling Ltd orders can either be paid online or by contacting our sales office. We accept all major credit and debit cards over the phone. Auto Trade Styling Ltd carries out all online payments using 100% safe and secure processing.

Auto Trade Styling Ltd asks all customers to contact us by email - sales@autotradestyling.co.uk - before paying for any order online. We ask you to do this so you can check our stock levels first and receive notification on whether the item you would like to purchase is in stock or not.

Also please remember if you require the goods to be delivered, you must add the carriage charge stated in the description box of the item you would like to purchase. No goods can be released until carriage is paid.

Any product on our site listed as £0.00 cannot be purchased. These are non-sale items.

Some bodykits are special order items (hand made specifically for the customers car) and are liable for a 30% re-stocking fee for returns. These kits are ordered at the customer request.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at - http://www.hmso.gov.uk/si/si2000/20002334.htm

For all goods that are cancelled for change of mind purpose, we must be contacted via email within 7 working days, starting the day after the goods are received. The goods have to be restored (returned) to our premises in the appropriate condition in which they were despatched, within a suitable time frame.

For all mail order items that you are having shipped from either our premises or our suppliers premises, we insist that all items are checked for damage before they are signed for. If any product is found to be damaged upon delivery, the drive must be informed and a record of the damage placed on the signatory sheet.

If any goods are delivered damaged by the courier, and not recorded damaged in front of the driver, then Auto Trade Styling Ltd cannot determine whether the customer/transport company is responsible for the damage. The goods can only be returned back to us in a re-saleable condition. It is the customers duty to look after any parts once in their possession and no parts can be returned, if found to of been modified i.e sanding, priming or painting. This is due to the parts becoming un-reuseable.
In the event of an item being left without a signature, the package has to be inspected as soon as your have received it into your posssession. In these cases, we have to be notified of any damages within 24 hours, so we can process an insurance claim.

Auto Trade Styling Ltd also insists that you do NOT book any time off work to accept delivery of any goods ordered from our company or book your car into a garage/bodyshop for work concerning your ordered items. As Car Web Shop Ltd offers a carrier service for all items sold, we cannot, and will not, be held responsible for the carrier companies making mistakes and goods not arriving on time.
Here at Auto Trade Styling Ltd, we must make you the customer aware that if you are purchasing a fiberglass bodystyling item we will not tolerate refusal, returns or extra bodyshop charges for minor cracks, scuffs or scratches.

Fiberglass is a delicate material and is easily flexible. Transit from our suppliers to our end customer can result in minor problems but you must accept this before you purchase you item. In the event that an item has been aggressively damaged or doesn't fit correctly, Auto Trade Styling Ltd will co-operate with you in full to refund or replace the item, as long as the mail order shipping terms have been followed.

In the event that an item does not fit correctly or is damaged, we will need photo evidence to show the problem. This can be sent via email or via post. Once the evidence has been received, we can then make judgement on the refund or replacement.

Please make sure that all parts are checked for fitment BEFORE any work is carried out. If any work is undertaken to any item i.e sanding down, priming, we can no longer accept these goods back for refund or replacement. All goods have to be returned in the original condition they were despatched. It is very important all goods are checked for fitment BEFORE any work is carried out.

Please be aware that some items may need modifying slightly to fit your car and we recommend that all bodystyling items, sold by us, are fitted by a professional bodyshop. We can only accept the word of a professional bodyshop for fitment problems and any items not taken to a bodyshop will not be considered for return or replacements.
Any transaction that is processed by our company and is found to be fraud, is sent straight to the police. We work closely with West Yorkshire police and take all credit card fraud very seriously. We have a very strict order procedure to highlight any fraudulent transactions and all online and telephone sales are checked for all registered details, before goods are despatched.